Connect Com

Description

Problem and Trends:

The ConnectCom team identified two main problems involve in email communication within the organizations. First, it is addressing the complexity involving in managing emails in the email clients.
Second, it’s addressing monitoring inefficiency of email communication of an employee.

Solution:

ConnectCom is providing two seperate tools to overcome these issues. In order to address the first problem it is providing a tool which will help employees in order to make more flexible email management (inbox management) where the incoming emails are easily classified under specified user interfaces (Tabs) for easier search and retrieval. Hence, in order to address the second problem, it is providing an email based monitoring system for an organization in order to understand the email communication performance of a particular employee. This will lead to measure the key performance of that employee based on the number of emails he/she received and replied by him/her to a particular customer or stakeholder within a certain time interval. As a result, the employer or supervisor can easily identify inefficiency of email communication of a particular employee.

Business Model

Value proposition

ConnectCom seeks to alleviate the pains associated with managing mailboxes particularly in the case of individuals who receive a lot of email largely because of their work. With the realization of this problem, we seek to provide a solution to help the individual and also the organization at large. This is especially the case if email communication is part ofthe KPIs an organization attaches to its employees. For the Employees We intend to bring a solution that will help you have an organized email where your communication is easily classified for ease of access and retrieval. We also plan to implement solutions which will learn the workings of your email so that our software can in future get to know some aspects in your email, for example your contacts, how you categorize your email and even some of the key words in your email so that it can help you manage your emails swiftly and in an orderly manner.
For Organizations We intend to have our software keep track of how employees handle their communication with internal and external entities. For example, do they respond to emails? How long do they take to respond? Is their communication relevant to what they seek to achieve in their work? These are some of the questions our software will help to answer.

Customer segments

The ConnectCom solution mainly focusing the Business to Business (B2B) market. Our main customers will be companies. The tool is addressing mostly the internal and external email communication in an organization. Therefore, our customers will be customers and projects oriented organizations.

Revenue streams

Our revenue stream will come from the on boarded organizations. We intend to charge the companies per the number of users. The number of subscriptions need for an organization depends on the number of users who’s going to use this solution.

Team members

Asha Mubarak

Ian Osundwa

Mahmoud Elzorkany

Martin Potel